- LendingWise - Help Center
- Frequently Asked Questions
I Can not see a loan program?
If you are not seeing a loan program in the application, this is most likely because the loan program is either not created or assigned to your branch.
If you are not seeing a loan program in the application, this is most likely because the loan program is either not created or assigned to your branch.
To assign a loan program, you must have a manager access role.
- Check your loan programs under Platform Settings -> Company Info.
- Go to Descriptive Loan Programs and open the section needed. You should see if the loan program is enabled/disabled in this section.
- Check under the branch that the loan program needs to be assigned to.
- Users/Contact -> Branch List -> (Click on your branch) -> Loan Programs.
If you still have any questions, please contact the helpdesk email: helpdesk@lendingwise.com