What is the Private Label (aka White Label) Add-On Feature

Private Label changes the platform to look like you are running LendingWise from your own Domain

You are able to run your entire platform, login portals & webform loan application on your own subdomain & outbound E-mails are sent from your user's email address. 

Details about this Add-on:

  •  Your entire domain can be set as "app.YOURDOMAIN.com"
  • We provide an SSL Certificate so you don't have to!
  • Any emails that are being sent from LendingWise, will be sent from the user's email address
  • Webform Fueled By: LendingWise" will be removed from your web form applications.

  • The background image from the login page can be changed to a background image provided by the client.

For example:

Without White-Label add-on

With White-Label add-on (Sample background image)

 

How do I set this up:

Submit a ticket here

You can verify if you have "Private Label" enabled in your account. (Click on the top right corner on your name, and should see "Modify Plan/Update Billing")

If not, you can add it via "Manage Account"

  • For the domain level private label, You will need to create the subdomain on your end and create an 'A' record that points to our IP: 3.20.163.223
  • For the outbound sending authentication, LendingWise will set up the DNS settings on our end first. It will consist of about 3 total records (SPF, TXT & DKIM from SendGrid) that need to be added to YOUR DNS domain settings. (Ex. If you have GoDaddy/NameCheap that manages your domain, this is where we would input the records needed)
  • LendingWise needs access to your domain records or if you would like to do it on your own, just ask us for the records needed to be added.

NOTE: We will need to do several server-level configurations to make this work, so let us know when your subdomain is created. 

Here is a video explanation: 

 

FAQs

 

What can I customized? You can customize the favicon, background and logo in the login page

Background size: 1920x1080 pixels if possible 

Favicon sizing: 16 pixels by 16 pixels

Logo Size: 250px wide by 150px tall

You can also submit a ticket via this link! 

If you are submitting a ticket for these changes, verify to include all attachments needed


If you have any questions or would like to know the pricing, please reach out to helpdesk@lendingwise.com