--- title: How to cancel my LendingWise account description: How do i cancel my account --- [Skip to content](https://help.lendingwise.com/knowledge/how-to-cancel-my-lendingwise-account#main-content) English Show submenu for translations [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.lendingwise.com/tickets-view?hsLang=en) ![owl-Logo-1.png\]](https://help.lendingwise.com/hs-fs/hubfs/owl-Logo-1.png?width=43&height=46&name=owl-Logo-1.png) - [New Releases](https://lendingwise.releasenotes.io/) - [System Status](https://lendingwise.statuspage.io/) Open main navigation Close main navigation - [New Releases](https://lendingwise.releasenotes.io/) - [System Status](https://lendingwise.statuspage.io/) - English Show submenu for translations - [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new) - [Customer portal](https://help.lendingwise.com/tickets-view) - Go to lendingwise.com Go to lendingwise.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [LendingWise - Help Center](https://help.lendingwise.com/knowledge?hsLang=en) 2. [Frequently Asked Questions](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en) # How to cancel my LendingWise account ## How do I cancel my LendingWise subscription? To cancel your LendingWise subscription, click your name in the top right, select **Modify Plan / Update Billing**, then click **Manage or Cancel Plan** and log in to the billing system with your main account email to complete the cancellation. We aim for complete customer satisfaction. If you are not satisfied with any of our services, need features or bugs resolved or have pricing issues please email us at helpdesk@lendingwise.com. If you wish to proceed with cancellation, please follow the steps below. 1. Click on your name located toward the top right of your LendingWise screen. ![Dashboard - Lendingwise 01](https://help.lendingwise.com/hs-fs/hubfs/Dashboard%20-%20Lendingwise%2001.png?width=688&height=381&name=Dashboard%20-%20Lendingwise%2001.png) 2. In the window that opens, click **Modify Plan / Update Billing**. ![Dashboard - Lendingwise 02](https://help.lendingwise.com/hs-fs/hubfs/Dashboard%20-%20Lendingwise%2002.png?width=688&height=381&name=Dashboard%20-%20Lendingwise%2002.png) 3. On the next page, click the **Manage or Cancel Plan** button. ![Manage or Cancel Plan](https://help.lendingwise.com/hs-fs/hubfs/Manage%20or%20Cancel%20Plan.png?width=688&height=381&name=Manage%20or%20Cancel%20Plan.png) 4. In the pop-up that appears, log in to the billing system using your main account email address. Once logged in, locate your active plan and click the **Cancel** option. Follow the on-screen prompts to confirm your cancellation. You will receive a confirmation email once the cancellation has been processed. ![Company Profile - Lendingwise 04](https://help.lendingwise.com/hs-fs/hubfs/Company%20Profile%20-%20Lendingwise%2004.png?width=688&height=384&name=Company%20Profile%20-%20Lendingwise%2004.png) We encourage you to contact us at any time so that we may assist in resolving any issues you are experiencing. If you choose to proceed with cancellation, we understand and hope to have the opportunity to serve you again in the future. - [Overview of LendingWise Platform](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#main-content) - [Training & Support](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#training-support) - [Privacy](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#privacy) - [CRM](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#crm) - [Website](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#website) - [Setting Up The Platform](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#main-content) - [Setting up Users and Permissions](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#setting-up-users-and-permissions) - [Main Platform Settings](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#main-platform-settings) - 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[Running Reports & Exporting Data](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#running-reports-exporting-data) - [Loan Servicing](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#loan-servicing) - [Lender/Investor Marketplace](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#lender-investor-marketplace) - [CRM](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#crm) - [Integrations](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#integrations) - [Frequently Asked Questions](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#main-content) - [CRM](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#crm) - [LOS](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#los) - [Pricing Engine](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#pricing-engine) - [Website Template](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#website-template) - 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