How to Change the File Status on Multiple Loan Files at Once?

Need to update the File Status of several loan files at the same time?
Instead of updating each file individually, you can bulk change loan statuses in just a few clicks.

This saves time and helps keep your pipeline organized and up to date.

✅ When You Might Use This

• Moving a group of files from "Initial Review" to "Processing"

• Marking multiple files as "Withdrawn" or "Closed"

• Advancing pre-approvals to an active loan status

• Archiving inactive applications

🔧 How to Bulk Update Loan Statuses

⚠️ Permissions Note: You need "Allowed to mass update" turned on in your user profile. Without Manager permissions, Mass Update only offers Deactivate Files.

Step-by-Step Instructions:

1. Navigate to the Loan Pipeline:

   • Go to Loan Origination > Pipeline - Main.

2. Use Filters (Optional):

   • Use the status tabs across the top, or Advanced Search (the magnifier icon), to narrow down the files.

3. Select Loans:

   • Scroll the grid all the way to the right. In the second-to-last column, tick the box for each file you want to change.

   • Or, tick ALL at the top of that column

     

4. Click the blue button at the top of that column to open Mass Update, then

   Choose “Update Status"

   • A dropdown will appear prompting you to select the new primary file status.

5. Select the New Status:

   • Choose the appropriate status from the dropdown menu

     

6. Review your selections and click the “Save” button
   

    

🔄 Things to Keep in Mind

• Bulk actions cannot always be undone. Double-check before confirming.

• Mass Update runs any automation rules for the new status (emails, tasks, webhooks) right away, with no pop-up and no way to skip them. Make sure the change is intentional, especially on files with real borrower emails.

• Mass Update ignores Loan Status Hard Stop Rules, so files move into the new status even if its requirements aren't met.

🛠️ Troubleshooting

📌 Pro Tip

Use the status tabs, Advanced Search or a saved view to quickly isolate the loans you want to update. This keeps your workflow clean and focused.