--- title: Mandatory Fields description: Make fields mandatory on LendingWise application forms in Form Fields, and what to check when a mandatory field isn't working. --- [Skip to content](https://help.lendingwise.com/knowledge/mandatory-fields#main-content) English Show submenu for translations [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.lendingwise.com/tickets-view?hsLang=en) ![owl-Logo-1.png\]](https://help.lendingwise.com/hs-fs/hubfs/owl-Logo-1.png?width=43&height=46&name=owl-Logo-1.png) - [New Releases](https://lendingwise.releasenotes.io/) - [System Status](https://lendingwise.statuspage.io/) Open main navigation Close main navigation - [New Releases](https://lendingwise.releasenotes.io/) - [System Status](https://lendingwise.statuspage.io/) - English Show submenu for translations - [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new) - [Customer portal](https://help.lendingwise.com/tickets-view) - Go to lendingwise.com Go to lendingwise.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [LendingWise - Help Center](https://help.lendingwise.com/knowledge?hsLang=en) 2. [Setting Up The Platform](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en) 3. [Setting Up a Webform](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#setting-up-a-webform) # Mandatory Fields ## Make fields mandatory on your application forms, and what to check if one isn't working. You can make fields mandatory on your application forms, so the borrower or client has to fill them in before they can submit their application. That way you collect the key information from the start. ### Set mandatory fields 1. Go to **Settings \> Platform Settings \> Form Fields**. 2. Find the field and open its section. 3. Tick **MANDATORY** for the place it should be required: FULL APP, QUICK APP or OTHER TABS / BACK OFFICE. 4. Click that section's Save. Each section saves on its own. ![](https://help.lendingwise.com/hubfs/KB%20Screenshots%202026-10/mandatory-fields_img1.png) Web form loan application: ![](https://help.lendingwise.com/hubfs/Knowledge%20Base%20Import/1625585014310-JHo.png) Only Managers (or users with "Enable Manager Permissions?" on) can change these settings. If you don't have access, ask a Manager. ### Mandatory field not working? - **It must be displayed.** A mandatory field only shows when it's turned on under DISPLAY for that place and for the file's loan program, and when its parent field (if it has one) is on. - **Back office saves aren't blocked.** In the back office, a mandatory field only turns peach; users can still save with it empty. That's why a loan file can have partial information saved. - **Data missing or changed?** The Change Log (in the loan file menu, under TOOLS) shows earlier field values. It records field values only; status and note changes show as system notes in Admin \> Notes History. A real-time icon shows which users are currently in a loan file. Questions? 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