---
title: Delete and restore uploaded documents
description: Delete and restore documents on a LendingWise loan file, who has permission to delete, and where to see a document's notes history.
---

[Skip to content](https://help.lendingwise.com/knowledge/restore-a-deleted-documents#main-content)

English

Show submenu for translations

[Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://help.lendingwise.com/tickets-view?hsLang=en)

![owl-Logo-1.png\]](https://help.lendingwise.com/hs-fs/hubfs/owl-Logo-1.png?width=43&height=46&name=owl-Logo-1.png)

- [New Releases](https://lendingwise.releasenotes.io/)
- [System Status](https://lendingwise.statuspage.io/)

Open main navigation

Close main navigation

- [New Releases](https://lendingwise.releasenotes.io/)
- [System Status](https://lendingwise.statuspage.io/)
- English
  
  Show submenu for translations
- [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new)
- [Customer portal](https://help.lendingwise.com/tickets-view)
- Go to lendingwise.com

 Go to lendingwise.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [LendingWise - Help Center](https://help.lendingwise.com/knowledge?hsLang=en)
2. [Using The Platform](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en)
3. [Inside a loan file](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#inside-a-loan-file)

# Delete and restore uploaded documents

## Who can delete documents, how to delete and restore them, and how to see a document's notes history.

Deleted documents aren't gone for good. This article covers who can delete documents, how to delete and restore them, and how to see a document's notes.

### Who can delete documents

It depends on the user's permission **"Allowed to delete/replace uploaded docs/e-signed docs/binder docs?"** on their profile:

- **On:** they can delete or replace documents uploaded by anyone.
- **Off:** they can only delete their own uploads.

![](https://help.lendingwise.com/hubfs/Knowledge%20Base%20Import/1633612412232-QjQ.png) ![](https://help.lendingwise.com/hubfs/Knowledge%20Base%20Import/1633612678834-V_o.png)

### Delete a document

1. Go to Loan Origination \> Pipeline - Main and click the loan file (it opens in a new tab).
2. In the menu on the left, under WORK, click **Docs**.
3. Scroll to "Uploaded Files, Documents".
4. Click the red trash icon on the document.

![](https://help.lendingwise.com/hubfs/image-png-Mar-30-2023-09-02-04-6643-PM.png)

### Restore a document

1. On the Docs page, click the **View Deleted Docs** icon next to Upload Docs Or Files. There are also icons for **View Deleted Binder Docs** and **View Deleted eSign Docs**.
2. The page refreshes and shows the deleted files.
3. Click the blue icon to restore a file.

![](https://help.lendingwise.com/hs-fs/hubfs/image-png-Mar-30-2023-09-08-43-4023-PM.png?width=200&height=168&name=image-png-Mar-30-2023-09-08-43-4023-PM.png)

### See a document's notes history

Hover the notes icon (next to the email icon) on the document.

![](https://help.lendingwise.com/hubfs/image-png-Mar-30-2023-09-12-54-9038-PM.png) ![](https://help.lendingwise.com/hs-fs/hubfs/image-png-Mar-30-2023-09-12-19-7865-PM.png?width=480&height=505&name=image-png-Mar-30-2023-09-12-19-7865-PM.png)

This video walks through all three:

<iframe src="https://player.vimeo.com/video/791955278?h=db42bcb9bd&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen style="position:absolute;top:0;left:0;width:100%;height:100%;" title="New Recording - 1/23/2023, 12:34:14 PM"></iframe>

Questions? Email helpdesk@lendingwise.com.

- [Overview of LendingWise Platform](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#main-content)

    - [Training & Support](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#training-support)
    - [Privacy](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#privacy)
    - [CRM](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#crm)
    - [Website](https://help.lendingwise.com/knowledge/overview-of-lendingwise-platform?hsLang=en#website)
- [Setting Up The Platform](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#main-content)

    - [Setting up Users and Permissions](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#setting-up-users-and-permissions)
    - [Main Platform Settings](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#main-platform-settings)
    - [Creating Your Loan Programs](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#creating-your-loan-programs)
    - [Setting Up a Webform](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#setting-up-a-webform)
    - [White Label Setup](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#white-label-setup)
    - [Website Template Setup](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#website-template-setup)
    - [Auto-Generate Docs](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#auto-generate-docs)
    - [Miscellaneous Setup Items](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#miscellaneous-setup-items)
    - [Setting up Users](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#setting-up-users)
    - [Email Templates](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#email-templates)
    - [Automations](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#automations)
    - [Importing Data](https://help.lendingwise.com/knowledge/setting-up-the-platform?hsLang=en#importing-data)
- [Using The Platform](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#main-content)

    - [Using the dashboard](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#using-the-dashboard)
    - [Communications and Email](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#communications-and-email)
    - [Loan Origination](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#loan-origination)
    - [Inside a loan file](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#inside-a-loan-file)
    - [Running Reports & Exporting Data](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#running-reports-exporting-data)
    - [Loan Servicing](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#loan-servicing)
    - [Lender/Investor Marketplace](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#lender-investor-marketplace)
    - [CRM](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#crm)
    - [Integrations](https://help.lendingwise.com/knowledge/using-the-platform?hsLang=en#integrations)
- [Frequently Asked Questions](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#main-content)

    - [CRM](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#crm)
    - [LOS](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#los)
    - [Pricing Engine](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#pricing-engine)
    - [Website Template](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#website-template)
    - [Integrations](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#integrations)
    - [Marketing](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#marketing)
    - [Automations Emails and Communication](https://help.lendingwise.com/knowledge/frequently-asked-questions?hsLang=en#automations-emails-and-communication)
- [Service and Support](https://help.lendingwise.com/knowledge/service-and-support?hsLang=en#main-content)

    - [Help Desk](https://help.lendingwise.com/knowledge/service-and-support?hsLang=en#help-desk)
    - [Managing your Subscription and Billing](https://help.lendingwise.com/knowledge/service-and-support?hsLang=en#managing-your-subscription-and-billing)

- [Submit Ticket](https://help.lendingwise.com/knowledge/kb-tickets/new)
- [Customer Portal](https://help.lendingwise.com/tickets-view)
- [New Releases](https://lendingwise.releasenotes.io/)
- [System Status](https://lendingwise.statuspage.io/)

[![LendingWise Logo\_600x131](https://help.lendingwise.com/hs-fs/hubfs/LW%20logos/LendingWise%20Logo_600x131.jpg?width=366&height=80&name=LendingWise%20Logo_600x131.jpg "LendingWise Logo_600x131")](https://lendingwise.com)

Copyright © 2025, LendingWise