Servicing 3.0 Module & Status Updates

Looking for how-to steps? See Servicing 3.0: set up and onboard a loan, Servicing 3.0: payments, charges, approvals and payoffs and Servicing Reports 3.0.

LendingWise has had a beta Servicing module in use for the past couple of years. That beta effort taught us a great deal, both what worked and what absolutely needed a rethink.

After careful deliberation, we've decided to retire the old Servicing 2.0 module and replace it with a completely re-architected Servicing module. This isn’t a facelift; it’s a foundational rebuild.

🛑 Important: Servicing 3.0 is live. The legacy 2.0 module is being retired, and all active servicing is moving to 3.0.

 Below is a transparent view of the Servicing module & roadmap as of October 2026.

🧱 Phase 1 – Foundation ✅ Complete

This phase focused on building the core architecture and user onboarding experience needed to support all future servicing functionality.

• ✅ Foundation / Architecture: Core servicing engine established.
• ✅ Simple & Unique Onboarding Experience: Streamlined loan setup for servicing.
• ✅ Settings Engine: Support for overpayments, late fees, default interest, accrual types, and more.
• ✅ Primary Payment Management Pages: Core UI for managing and submitting payments.

⚙️ Phase 2 – Core Servicing Features ✅ Complete

This phase is focused on the core operational capabilities needed for day-to-day servicing: scheduling, payment handling, and borrower-facing documents.

• ✅ Payment Schedule Generation & Due Date Handling: Built and complete.
• ✅ Payment Handling: Built and complete.
• ✅ Mortgage Statements: Complete.
• ✅ Payoff Statements: Complete.
• ✅ Polish & MVP Launch Prep: Complete.

🧮 Phase 3 – Advanced Modules 🟡 In Progress

These features extend the servicing engine into more sophisticated financial and operational territory, preparing for institutional-grade usage.

• ✅ Draw Management: For construction loans and lines of credit.
• ✅ NACHA File Generation: Bulk ACH transaction support. Complete.
• ⏳ General Ledger Integration: Accounting-grade data handling.
• ⏳ Polish & Release Prep

📊 Phase 4 – Reporting, Integrations & Investor Tools 🟡 In Progress

Final phase focuses on reporting, yield calculations, and deep integrations to enable full-scale operational servicing.

• ⏳ Investor Yield Reporting: Detailed distribution and yield reports.
• ✅ General Servicing Reporting: Complete. See Loan Servicing > Servicing Reports 3.0 for reports, exports and scheduled email reports.
• ⏳ Payment Integrations: Direct integration with payment processors.
• ⏳ Polish & Release Prep

🚀 Post-Release Commitment

The launch of our new Servicing feature isn't the end. It's the beginning of a more scalable, intelligent, and reliable servicing platform. We’ll continue to roll out enhancements, address edge cases, and refine workflows as real-world usage grows.

For what changed in each release, see Help Center > Release Notes.